Service and support
How can we support you? Optimar's experienced service team is available 24/7, wherever you are in the world – providing troubleshooting, helping you identify issues, and quick problem-solving to keep your operation running.
24/7 Service and support: +47 951 08 000


Reduce downtime
Through troubleshooting and diagnostics, our specialists assess the situation, guide your crew, and help get your equipment back up and running – reducing downtime and avoiding unnecessary service visits.
When on-site assistance is needed, our Field Service team is ready to step in. Our qualified technicians bring expertise across mechanical systems, automation, and software, giving you access to the right competence when and where it's needed.

We make work easier
Whether you need spare parts, upgrades, or have other questions, our team is here to support you.
Our common goal is efficient operation for as long as our equipment is in use. We offer service agreements tailored to your needs, helping ensure smooth operations and competitive prices on spare parts – no matter where you are in the world.
Would you like to know more about our service agreements?

Upgrades and modifications
To help you operate more efficiently, we can assess your facility using 3D scanning to map out your production flow and identify areas for improvement.
Based on this, we look at modifications to increase quality, efficiency, and uptime. Even small adjustments can make a big difference, and our experienced team is ready to solve both small and large challenges.

Commander
Stay one step ahead
Commander gives teams on-site and off-site the operational insight they need to work smarter, respond faster and improve performance over time.
For managers, owners and support teams, Commander provides real-time access to operational data, reports and documentation from vessels and factories. On-site, operators get operational control, monitoring and documentation in one system.
With Commander, the right information is available to the right people at the right time.
Why choose Commander?
- Real-time operational insight
- Documentation and reporting in one software
- Operational control on-site
- Access to information from anywhere
- Order spare parts

Spare parts
Having the most important spare parts on hand is essential to keep the wheels turning at all times.
We offer spare parts as needed or as part of a service agreement. Even our most basic service agreement guarantees the availability of standard spare parts, but get in touch, and we will find the best service options for you.
