Service and support
24/7 Service
Need help? With us, you get help 24/7, no matter where you are in the world. We offer remote troubleshooting and problem-solving from our own state-of-the-art control room.
Contact us at +47 951 08 000
Would you like to know more about our service agreements?
We make work easier
Nothing is more annoying than things not working. When you buy products and systems from Optimar, you get access to service 24/7. Whether you need spare parts, upgrades, or have other questions.
The goal is efficient operation as long as our equipment is in use. We also offer our service agreements tailored to your needs, to ensure the smoothest possible work and good prices on spare parts. No matter where you are in the world.
Upgrades and modifications
It is important to us that you get the most out of your investments.
That is why we are happy to assess your facility and look at potential modifications to increase quality, efficiency, and uptime. Even small adjustments can make a big difference, and we have competent people who are ready to solve both small and large challenges for you.
Commander
In many ways, the Commander platform is the link between you and Optimar. The platform gives us digital access to your installation, and this provides a unique insight. After all, the best decisions, both in real time and proactively, are made based on accurate information.
With the Commander Web Portal, all documentation and communication regarding your installation are collected in one place. You can easily find the documentation you need. And with notes, all service and support are systematically logged and stored online. This makes it easy to find information and dialogue from previous communications.
Why choose Commander?
- Automated reporting
- Right data to the right person
- Good overview – better decisions
Spare parts
Having the most important spare parts on hand is essential to keep the wheels turning at all times.
We offer spare parts as needed or as part of a service agreement. Even our most basic service agreement guarantees the availability of standard spare parts, but get in touch, and we will find the best service options for you.